Our mission and values
We have identified core strengths and capabilities that guide our organisational design and reflect the qualities we seek in those who join us on our journey.
Our values
We treat everyone equally and avoid
personal opinions influencing our judgement
We hold ourselves and others responsible for delivering on the commitments we make, driving performance and behaviours
We are stronger as one team, working
together towards common goals
We communicate openly and honestly, so that we can solve problems and learn from our successes and failures
We are innovative and open to change. Looking ahead and seeking diverse perspectives to stay one step ahead
We are appreciated for the contribution we make and the part we play in delivering our purpose
We are treated with dignity and consideration, everyone’s welcome here
We care for each other and our customers, we care for the vulnerable and we care for ourselves
Annual Business Plan
Reaching Zero Harm
Zero Harm is our health and safety ambition. We believe that all safety related accidents and operational incidents are preventable, and we’ve set ourselves an ambitious goal of halving all incidents by 2021. We’re building a strong safety culture encouraging employees to take accountability for their safety, and which will ultimately lead to zero harm for our staff and customers. We’re actively pursuing this by following three caring principles:
- Caring for each other and our customers
- Caring for the vulnerable
- Caring for ourselves
